Website Support + Maintenance

Unrivaled and friendly support.

What you get with all our support plans

We deliver great website support and maintenance at unbeatable value and tailored to suit you. Let us take care of managing your website, our experienced team will provide expert hosting advice and will cut through the jargon therefore optimising your website performance.

Bronze

  • 6 hours support time
  • On hand for telephone advice
  • Daily backups
  • Plugins / core files updated
  • Web security monitored
  • Anti-hack / All hacks fixed
  • Theme updated
  • Support for website amends
  • Staging

Silver

  • 12 hours support time
  • On hand for telephone advice
  • Daily backups
  • Plugins / core files updated
  • Web security monitored
  • Anti-hack / All hacks fixed
  • Theme updated
  • Support for website amends
  • Staging

Gold

  • 18 hours support time
  • On hand for telephone advice
  • Daily backups
  • Plugins / core files updated
  • Web security monitored
  • Anti-hack / All hacks fixed
  • Theme updated
  • Support for website amends
  • Staging

Website Support

Point Blank have a team of experienced developers and designers based in Ireland providing great website maintenance and support. Our team have valuable experience supporting websites that have WooCommerce and eCommerce functionality along with custom integrations such as Salesforce (CRM).

We are currently working with over 25 companies on an annual basis supporting & maintaining their websites. Get in touch now if you would like more information on our website support plans.

Support plans cover all requirements for the support of any successful website therefore giving you the best opportunity to maximise your return on investment. We can provide custom plans based on an annual hourly requirement.

Items covered by our website support plans

A Support Manager will be assigned to your account. You can use your time all at once, or at any time spread over 12 months. 6 month UX (User Experience) review and Custom landing pages are optional though can be requested. SEO work can be included in your support requests. Our reduced support rates are for blended studio services (frontend design & development and backend (CMS) programming).

  • Dedicated support time – plan dependent
  • Phone & email support
  • Monthly site speed tests
  • Security monitoring
  • Monthly enhancement suggestions
  • Performance health checks
  • Reports on traffic
  • Custom Landing Pages
  • 6 month UX review

Get in touch