Supporting your online shop

Email us and we will send you our support plan

Do you have an eCommerce website and need help with ongoing support and maintenance? we provide unrivalled support for eCommerce websites and have many years of experience working with the WooCommerce, Magento, & Shopify platforms.

CALL NOW

Bespoke design incorporating your chosen eCommerce platform

We’ll help you choose the best eCommerce platform on which to build your website to help you offer your customers effortless navigation to purchase.

Choose from a selection including WooCommerce, Magento, Shopify and many more – we have experience with all of them. Whatever the platform, we ensure your eCommerce website offers customers an enjoyable shopping experience by pairing engaging design with a strong understanding of the user journey.

Bronze

6 hours design/development time
Phone & email support
Monthly site speed tests
Security monitoring
Monthly enhancement suggestions
Monthly health checks
Proactive WordPress & plugin updates
Theme updated
Monthly reports on traffic
Custom Landing Pages
6 month UX review

Silver

12 hours design/development time
Phone & email support
Monthly site speed tests
Security monitoring
Monthly enhancement suggestions
Monthly health checks
Proactive WordPress & plugin updates
Theme updated
Monthly reports on traffic
Custom Landing Pages
6 month UX review

Gold

18 hours design/development time
Phone & email support
Monthly site speed tests
Security monitoring
Monthly enhancement suggestions
Monthly health checks
Proactive WordPress & plugin updates
Theme updated
Monthly reports on traffic
Custom Landing Pages
6 month UX review

Get in Touch

Who we work with

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Cookie	Type	Duration	Description
__stid	0	1 year	The cookie is set by ShareThis. The cookie is used for site analytics to determine the pages visited, the amount of time spent, etc.
__stidv	0	1 year	sharethis.com
__unam	0	8 months
_ga	0	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.
_gat_UA-5422400-1	0	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gid	0	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
cookielawinfo-checkbox-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
csrftoken	0	11 months	This cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks
fpestid	0	1 year	Fpestid is a ShareThis cookie ID set in the domain of the website operator.
GPS	0	30 minutes	This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
IDE	1	2 years	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
ig_did	1	9 years	This cookie is set by Instagram and is used to enable the Instagram widget on this site.
mid	0	9 years	The cookie is set by Instagram. The cookie is used to distinguish users and to show relevant content, for better user experience and security.
NID	1	6 months	This cookie is used to a profile based on user's interest and display personalized ads to the users.
test_cookie	0	11 months
tk_ai	0	5 years
tk_lr	0	1 year	This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack
tk_or	0	5 years	This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack
tk_qs	0	30 minutes
tk_r3d	0	3 days	The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience
viewed_cookie_policy	0	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVE	1	5 months	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
vuid	0	2 years
YSC	1		This cookies is set by Youtube and is used to track the views of embedded videos.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non Necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Preferences

Preference cookies are used to store user preferences to provide content that is customized and convenient for the users, like the language of the website or the location of the visitor.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Functionality

Save & Accept

>

Supporting your online shop

Let's talk about your eCommerce website support!